1. Introduction
1.1. This Privacy Policy explains how Yannis Marketing (“we,” “us,” or “our”) collects, uses, and protects your personal information when you interact with our Website or purchase our products.
1.2. By placing an order or using our Website, you consent to the practices described in this Policy.
1.3. We are committed to protecting your privacy in line with applicable Nigerian data protection laws, including the Nigeria Data Protection Act and regulations issued by the Nigeria Data Protection Commission.
2. Information We Collect
- Contact details — Full name, phone number, email address, delivery address.
- Order details — Products purchased, order date, delivery preferences.
- Communication records — Messages and calls exchanged with our customer care team (including WhatsApp conversations).
- Technical data — Basic browser and device information collected automatically when you visit our Website (e.g., IP address, browser type, time of visit).
3. How We Use Your Information
3.1. To process and deliver your orders.
3.2. To confirm orders via phone call, SMS, or WhatsApp.
3.3. To respond to your inquiries and provide customer support.
3.4. To send order updates and occasional promotional messages — with an option to opt out at any time.
3.5. To improve the quality of our products, services, and Website.
3.6. To comply with applicable laws and regulations.
4. Data Sharing
4.1. We do not sell, rent, or trade your personal information to third parties.
4.2. We may share limited information with:
- Delivery partners, for the sole purpose of fulfilling your order.
- Payment processors, where applicable, for completing transactions.
- Service providers who support our operations under strict confidentiality agreements.
- Regulatory authorities, where required by law.
5. Cookies and Tracking
5.1. Our Website may use cookies and similar technologies to improve user experience and analyse traffic.
5.2. We may use third-party tools (such as Facebook Pixel and Google Analytics) to measure the performance of our marketing campaigns.
5.3. You may disable cookies through your browser settings, though some parts of the Website may not function optimally.
6. Data Security
6.1. We take reasonable administrative, technical, and physical measures to protect your personal information.
6.2. No method of transmission over the internet is completely secure. While we strive to safeguard your data, we cannot guarantee absolute security.
6.3. In the unlikely event of a data breach that may affect your information, we will notify you and the appropriate authorities in accordance with applicable law.
7. Data Retention
7.1. We retain your personal information only for as long as necessary to fulfil the purposes described in this Policy, or as required by law.
7.2. Customer records may be retained for up to seven (7) years after the last order for record-keeping and legal compliance purposes.
8. Your Rights
8.1. You have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or outdated information.
- Request deletion of your personal data, subject to legal and operational limits.
- Opt out of promotional communications at any time.
- Lodge a complaint with the relevant data protection authority.
8.2. To exercise any of these rights, please contact us using the details in Section 11.
9. Children’s Privacy
9.1. Our Website and products are intended for adults aged 18 and above.
9.2. We do not knowingly collect personal information from individuals under the age of 18. If we become aware of such information, we will delete it promptly.
10. Changes to This Policy
10.1. We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.
10.2. The updated version will be posted on our Website with a new effective date.
10.3. Continued use of our Website or services after changes are posted signifies acceptance of the updated Policy.
11. Contact
If you have questions or concerns about this Privacy Policy, or would like to exercise any of your rights, please reach out to us: